Transportations & Logistics

About Us

ESP FREIGHT SDN BHD is committed to developing and expanding an operational company within the freight industry. Our goal would be to build a customer base for ESP FREIGHT SDN BHD, allowing us to expand selectively. We are identifying markets that we intend to enter in the coming year in order to achieve market expansion both within and outside of our current operational sphere that are aligned with company strategy.We focus on developing and strengthening relationships with our customers and service providers, and we are constantly looking for ways to improve our services. Our company's image will be further developed and promoted in the local and international markets through various forms of advertising and exposure, as well as word of mouth from satisfied customers. In today's world, sales and profits are critical if one wants to stay in business, however, in order to be truly competitive in today's market, we must consider other key success indicators. We believe that one of the most important of these metrics is customer satisfaction. Customer satisfaction and loyalty are primarily determined by the degree to which customers participate in the entire operational process. The key element that defines a good business relationship is trust, and it is critical that everyone involved in the business understands our commitment to "Deliver the Promise." We approach new business selectively to ensure that we have the capacity and resources to service. While establishing the business, we focused on freight forwarding. However, due to the increasing outsourcing of supply chain management and industry adaptation, we will also offer warehousing, distribution, and freight handling, as well as customs brokerage and transport. Our organization's success and survival are dependent on adaptability, diversification, innovation, and a customer-centric focus.